When will the result be ready for discussion?

• 10 days to 2 weeks.
• Please do not pressure for a hurried result, as some samples go through extended processing for accuracy.
• Very rarely, some samples may take up to 3 – 4 weeks.

What does an abnormal result mean?

• This does not necessarily mean skin cancer.
• Sometimes it may be a pre-cancerous finding that would benefit from treatment.
• There are also different types of skin cancers with different implications.
• This will be discussed with you at a result consultation, where you can obtain a copy of the result.
• Please note we cannot forward an abnormal result to you prior to a consultation.

What does non-cancerous result mean? 

• It means the test that we performed did not reveal cancerous elements.

• However, no single test is 100% accurate. We need to take clinical information into consideration.
• Skin lesions consist of living cells and can change any time. If you notice any further change, inform us so we can review it for you.

Will there be fees for the Result Discussion appointment?

• Please see our Fees section. 

Will treatment happen on the same day as the Result Discussion appointment?

• The appointment is generally to discuss the result.
• Treatment not requiring suturing may be performed at the same appointment. 

What if I find it inconvenient returning to discuss an abnormal result?

• We strongly recommend a physical visit for discussion and pre-treatment planning.
• Telehealth is an option in some cases where physical re-examination is not required. Contact Us to organise.

Can I obtain a copy of my normal reports and how long will it take?

• Yes, absolutely.
• Please fill in the form below. 
• Allow 5 business days due to multi-step and multi-person verification processes.

Can I get a copy of my abnormal reports that have already been treated or discussed?

• Yes, absolutely.
• Please fill in the form below. 
• Please note we can only process it if your discussion or treatment has been documented in our clinical records.

I have an abnormal result but have not attended for a discussion. Can I just obtain a copy of the result and make my own decision?

• This is a very difficult situation for doctors who have performed the biopsy.
• Medicolegally they must discuss an abnormal result with the patient.  

• We believe informed and knowledgeable patients should be able to take full control and responsibility for his/her result. (If you are reading this you are likely to be informed)

• However,  the current medicolegal requirement states that a patient can only be deemed as “informed” about an abnormal result after a suitably documented consultation with a trained doctor.
• At present, this legal requirement for the doctor cannot be waived.
• Therefore we are unable to release an abnormal result prior to a properly conducted consultation.  

• If you wish another doctor to be provided with the result and to provide this discussion, please use the form below to transfer the result to another clinic.

Can my partner obtain a copy of my results?

• In healthcare, results and medical notes are treated as individual confidential information, governed by strict legal principles.
• Medical confidential information cannot be passed to another person no matter the relationship, except in the case of minors, or where guardianships are in place.

I am moving away/attending another clinic and would like clinical information transferred

• Please visit our Transfer of Care page