Getting Your Test Reports

 Frequently asked questions 
 
When will the result be ready for discussion?
  • 10 days to 2 weeks.
  • Please do not pressure for a hurried result, as some samples go through extended processing for accuracy.
  • Very rarely, some samples may take up to 3 – 4 weeks.

What does an "abnormal result" mean?
  • This does not necessarily mean skin cancer.
  • Sometimes it may be a pre-cancerous finding that would benefit from treatment.
  • There are also different types of skin cancers with different implications.
  • This will be discussed with you at a result consultation, where you can obtain a copy of the result.
  • Please note we cannot forward an abnormal result to you prior to a consultation.

What does "non-cancerous" result mean? 
  • It means the test that we performed did not reveal cancerous elements.
  • However, no single test is 100% accurate. We need to take clinical information into consideration.
  • Skin lesions consist of living cells and can change any time. If you notice any further change, inform us so we can review it for you.

Will there be fees for the Result Discussion appointment?
  • Please see our Fees section. 

Will treatment happen on the same day as the Result Discussion appointment?
  • The appointment is generally to discuss the result.
  • Treatment not requiring suturing may be performed at the same appointment. 

What if I find it inconvenient returning to discuss an "abnormal result"?
  • We strongly recommend a physical visit for discussion and pre-treatment planning.
  • Telehealth is an option in some cases where physical re-examination is not required. Contact Us to organise.

Can I obtain a copy of my reports for my GP?
  • Absolutely, just ask your treating doctor for a copy when you next have a face-to-face appointment. He/she will be glad to print the reports for you to take to your GP, as your identity, consent, and any clinical matters can be processed at the same time by the doctor him/herself.
  • Another fast method is for your GP to contact pathology provider Clinipath. With your consent, the laboratory will send the result electronically to your GP and into your medical records directly, without printing and scanning.
  • Alternatively you can use the form below. there will be a delay in processing the request this way due to the multi-step verification and multi-person processes involved. The online request's details will be first verified against our medical records, then forwarded to your treating doctor to check for any outstanding clinical requirements. Once processed by the doctor (which is unfortunately subject to the doctor's weekly work schedule and leave) the document will be returned to administrative staff for processing, scanning and further verification of your GP's identity and contact details, as well as waiting for their consent to receive.  We apologise for the delays with this method. Please allow  up to 1 week for the processes.

Can I obtain a copy of my "normal" or "abnormal" reports that have already been treated or discussed? 
  • Yes, absolutely. The easiest is to ask your doctor at your next appointment and he/she can print the reports out immediately for you.
  • Alternatively, please use the form below. Please allow 1 week due to multi-step and multi-person verification processes, as described in the section above.

I have an "abnormal result" but have not attended for a discussion. Can I just obtain a copy of the result and make my own decision?
  • Current medicolegal requirement stipulates that the doctor who performed the biopsy must discuss an abnormal result with the patient.
  • A doctor simply forwarding the result without this discussion DOES NOT meet this legal requirement, even with the consent of the patient.
  • Therefore we are unable to release an abnormal result prior to a properly conducted consultation.  
  • This requirement can be transferred to another doctor with the consent of the receiving doctor. If you wish another doctor to be provided with the result and to provide this discussion, please go to the section "Transfer a new result (undiscussed or untreated) and follow-up to another clinic".

Can my partner obtain a copy of my results?
  • In healthcare, results and medical notes are treated as individual confidential information, governed by strict legal principles.
  • Medical confidential information cannot be passed to another person no matter the relationship, except in the case of minors, or where guardianships are in place.  

I am moving away/attending another clinic and would like clinical information transferred

Please Choose

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Obtain a copy of an OLD RESULT
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Transfer a NEW RESULT and CARE to another clinic

Obtain a copy of an old result (already discussed or treated)

Obtain
  1. a copy of my normal reports
  2. a copy of my abnormal reports that have already been treated or discussed

    Please fill in the form below.

    Allow 5 business days due to multi-step and multi-person verification processes. If it is more urgent, please ask your GP to obtain the result directly from Clinipath Pathology.

    Your Details
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    Which Skin Check WA clinic did you last visit?
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    Some details about the result

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    Further Message
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    Submit

    Transfer a new result (undiscussed or untreated) and follow-up to another medical clinic

    The fastest and easiest way
    • Ask your new doctor to obtain the result from pathology laboratory Clinipath directly.  By doing so with your consent, your new doctor can obtain the result within minutes and continue the care and followup of the outstanding result. 
    Alternative pathway
    • Fill in the form below.
    • After verification of details, and verification with your treating doctor, your nominated new clinic and doctor will be asked to verify and accept the follow-up of care.
    • Allow 5 business days due to the multi-step and multi-person verification processes required.
    • Please note that as part of the care transfer process, we will remove all future planned followups and reminders.
       What this form cannot be used for
      • Transfers to specialist dermatologists, specialist surgeons, or hospital clinics require a specialist referral instead.  It cannot be processed via this system.
      • Transfers can only occur to another medical practitioner

      Your Details
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      Which Skin Check WA clinic did you last visit?
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      Some details about the result

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      Message
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      Details of clinic you wish the results be sent to
      Clinic's name
      Referrals to specialist dermatologists, specialist surgeons, or hospital clinics cannot be processed via this system. 
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      Clinic's office phone number
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      Clinic's email address
      This must contain the correct email address for the clinic as agreement will be sought from the clinic. Please contact the receiving clinic for the email address. The request cannot be processed without it.
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      Submit
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